Class Registration Policy

Payment is due at time of registration. Class fee is not refundable unless cancellation is made and approved by the owner 72 hours (3 days) before the first day of the first class session. WoolWinders Yarn Shop reserves the right to cancel classes with less than three registered students three days prior to the first day of class due to insufficient registration. Full and complete refunds will be made to students who registered for a class and it was cancelled by WoolWinders Yarn Shop. Refunds will be made in the same form of payment accepted during registration. There are no make-ups for missed classes so please make every effort to check your schedule prior to registering for a class.

 

Class Participation

Safari and Safari Lite classes meet and are registered for on a monthly basis. Safari classes typically have 4 sessions per month while Safari Lite classes typically have two or three sessions a month. Customers participating in a Safari or Safari Lite class may choose to retain their spot in these classes on a month-to-month basis by placing their credit card number on file with the OWNER and thereby giving permission for their credit card to be automatically charged for the cost of the class each month.

A 10% class participation discount will be applied to all store purchases in the month of class participation. A 10% discount will also be applied to all classes purchased in the same or consecutive months.  As such, students participating in this program are required to use only yarn purchased from WoolWinders Yarn Shop during their class sessions.

There are no make-ups if a student misses a class session. If an instructor initiates the missed session, a make-up or refund for that session will be given. There is no pro-rating for any classes. WoolWinders Yarn Shop reserves the right to substitute teachers as necessary.

Should a customer participating in this program not wish to attend class for a specific month (all sessions for that month) but would like to continue to reserve their spot in the class for the following month, he or she needs to inform the OWNER a minimum of one week in advance of the first day of that month and they will not be automatically charged for that month. If they do not notify the OWNER, they will be automatically charged for that month as usual and will not be issued a refund. There are no make-ups and no refunds for missed Safari, Safari Lite, Project or Technique classes/sessions initiated by a customer. Participation in this program prevents your spot from being filled by another customer. Customers may choose to cancel their participation in this program at any time. There are no refunds once the class has begun for that month. Store credit for a cancelled class may be given at the OWNER’S discretion.

 

Return Policy

We hope that you are happy with your purchase, however we understand that items may need to be returned. We gladly accept returns within 30 days with a receipt from WoolWinders Yarn Shop for yarn that has not been wound or compromised in any way, including a broken ball band seal, smelling of smoke, containing pet hairs, cut or had strands taken from the skein in any way, lost label, not labeled with a WoolWinders Yarn Shop label, or soiled or tangled in any way. Sales of needles, crochet hooks, notions, books, buttons, patterns, shawl pins, accessories, bags, special orders and discounted merchandise are final. Please contact the store owner at 240-632-9276 with regards to returns prior to shipping any returns. Returns received without prior notification will not be refunded.

 

Disclaimer

WoolWinders Yarn Shop will not be held liable for any inability or error in using purchased materials or in receiving oral class instruction. Nor will the store or its employees be held responsible for any yarn that has been purchased and wound incorrectly by the customer.  WoolWinders Yarn Shop reserves the right to limit class size or participation for any reason.

 

Terms & Policy Changes

WoolWinders Yarn Shop reserves the right to revise and modify any and all terms and conditions of sale at any time.

 

Newsletter Subscriptions

Upon making a purchase from WoolWinders Yarn Shop, you will automatically be added to our mailing list with news of new classes, events, sales promotions, and discount coupons. You may remove yourself from our mailing list at any time by clicking “Unsubscribe” at the bottom of all our emails.